AI Mail FAQs

How does AI Mail work?

AI Mail is an Android email app that simplifies your inbox for a seamless and advanced experience.

The app provides a unified inbox so you can see all of your email accounts across providers in one convenient location! AI Mail’s AI allows you to compose tone-appropriate responses without typing them yourself.  Just type in what you want to reply, hit “Create”, and AI Mail will write an email for you. You can adjust the email written by AI Mail if necessary.

How will my experience change?

AI Mail is a replacement for your existing Gmail, Yahoo, and Outlook apps. With a unified inbox, AI Mail allows you to toggle between an unlimited amount of email accounts across providers, or see them all together in an uncluttered and evolved experience.

How do I add my email account?

You can add your email account in the second step of the app’s introduction walkthrough on the screen that says ‘Set Up Your Email Account.’ Once you log in to your email account and grant the app permission to access it, you’re all set!

To add subsequent email accounts, click the plus sign on the bottom bar of your inbox and select which email provider you’d like to add. Now simply follow the instructions to sign in! You’ll see this account added to the bottom bar of your inbox via a Gmail, Yahoo, or Outlook icon.

If you have multiple inboxes from the same provider, you can toggle between them either by clicking on the unified inbox symbol in the bottom left of the inbox and then pressing the hamburger menu in the top left of the inbox search bar or simply by tapping the circular avatar image in the top right inside of the inbox search bar.

Is AI Mail safe to use?

Of course! We personally use our own product to guarantee we’re giving our users the safest experience possible.

AI Mail is a safe and private way to connect Android users to their email in a streamlined and more convenient way. Just like your regular email app, the only person who can log in and view your emails is you!

To read our Privacy Policy please visit https://aimailapp.io/privacy

To read our GMail Limited Use Policy Disclosure please visit https://aimailapp.io/gmail-disclosure

How do I report AI content that seems harmful or offensive?

We take your experience and safety seriously; if any AI-generated content seems wrong, whether it’s illegal, harmful, or unsafe, please let us know!

You can report the content to us by clicking on the 3 dots in the bottom left corner of the creation prompt and selecting “Report Issue.” You may select from the list of possible issues, or input your explanation in the text box provided.  We will do our best to review your report promptly and take appropriate action.

What are your Terms of Service?

To read our Terms of Services please visit https://aimailapp.io/terms

How do I delete emails?

Swiping right on an email you no longer need or wish to see will remove it from your inbox in AI Mail:

Gmail: Deleting emails in your gmail account through AI Mail does not delete them from your Gmail app, desktop, or mobile site. We archive them for you so you can refer back to them if need be!

Yahoo! Mail, Outlook: If you are using Yahoo Mail or Outlook, deleting emails in AI Mail will also delete the emails from the Yahoo Mail and Outlook inboxes you access via app, desktop, or mobile site.

I don’t want notifications from AI Mail.

AI Mail is a replacement for all of your other email apps. Any notifications you receive are from AI Mail telling you that you’ve received a new email! Clicking an email notification will take you into the body of that email.

If you wish to limit these notifications, please go to your phone’s Settings and select System > Apps > AI Mail > Notifications > and toggle your preferences.

How do I submit feedback/questions/concerns?

If you’re experiencing any issues, concerns, want to request a feature in the product, or have general feedback please use the following email to contact us:

support@aimailapp.io

We’ll try to get back to you within 72 hours.